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May 25 2010

TUCON 2010 CEP Customer Presentations

truck-fleetHaving sufficiently had a chance to recover from a very busy and very engaging TUCON TIBCO 2010 user conference in Las Vegas, I wanted to pass along a few observations and notes from my track this year which was the Optimization and Visibility track.  This was a very full 2 days of mostly CEP customer presentations with a smattering of industry IT analysts and TIBCO engineering presentations thrown in for good measure.

I’ll include this as a series and cover one presentation at a time.

First up is PepsiCo, co-presented with their implementation partner, Infosys.

The use case was how PepsiCo uses CEP software to provide more efficient and cost-effective usage of their company transportation fleet and other dedicated transportation partners.

In specific, they wanted to use their CEP software to provide advice on when to use their own transportation fleet, or use another carrier for consumer product shipments all over the U.S.  Previously, Pepsi was using a manual, labor intensive process to manage the process.

In researching this project it was decided that they needed to be able to dynamically deploy their policies (or business rules), and automatically create decision trees to reflect the changing dynamics and costs of the transportation industry, they needed real time information on truck locations and cost valuations, and to capture metrics for performance measurement.

They also covered the architecture and design of their deployed system which was implemented with the Pepsi IT team and Infosys.  He explained how they were able to develop simple and timed events to automate and manage the business rules with the TIBCO rule authoring tool, deploy customized and re-usable processes to extract data from a 3rd Party tool at regular intervals and provide enhanced performance by querying large amount of data as subsets and utilizing XSL and XPATH capabilities within the TIBCO software.

They also wanted to provide the ability to correlate events or create alerts based on events. He described it as “managing their company transportation events”

Example: If xx# errors occur in an hour, then send email to baseline support.

Example: If the Dedicated Fleet carrier has not reviewed their trip within 2 hours of offering, alert the Network Coordinator.

They also covered their business benefits– which included the ability to strategically identify the placement of dedicated and company fleet capacity, scale their fleet best practices nationally, and provide an agile software platform that gives them the flexibility to adapt to change via business rules that require minimum to no code change.

Key learnings from their project included his observation that they were glad they involved the business side early in the project in defining business rules, actions and data elements. PepsiCo also chose to build this CEP solution using iterative methodology principles to in order to keep the business side engaged throughout the project, specifically in the area of User Interface and Rule Authoring.

One of the speakers also covered ROI and payback– but we were sworn to secrecy.

In general, it was a well received presentation by the packed room.

But what I really liked about this particular session was that it presented by the guys who were directly involved and it was to Infosys’ credit that they let the Pepsi guys (and the project’s) success speak for itself.

CEP applications are often touted as to be so cutting edge and revolutionary, but it’s applications such as these “bread and butter” projects that seems to have made a difference in their everyday company operations and sometimes it’s those applications that turn out to be the most important of all.

More customer presentations later …

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Jul 15 2009

Forrester on CEP as a motivation for the SoftwareAG-IDSScheer deal

Forrester’s James Kobelius made some interesting comments on the proposed buy-out of IDS Scheer - known for their high level process modeling tool Aris - by SoftwareAG. Such as:

“What’s most exciting, and potentially differentiating, about the Software AG/IDS Scheer BI portfolio is the combination of CEP with mashup and an in-memory architecture to support truly real-time, interactive analytics. In other words, Software AG/IDS Scheer could take a page out of the book of another SOA full-stack vendor: TIBCO and its Spotfire product group. “

Unfortunately the IDS Scheer BAM solution (which does not claim to be a Complex Event Processing solution) is OEMed - making full integration and exploitation more difficult. Otherwise, we agree, this could have had some potential to catch up with TIBCO.

Possibly more interesting to the event processing community is IDS’ alternative to value chain models - their event-driven process chain. Mostly this has been replaced by BPMN diagramming in modern process modeling environments, but nonetheless could still provide a useful high-level notation… perhaps SoftwareAG will propose it as a standard somewhere?

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Jul 07 2009

DEBS’09: Keynote on the future of event processing

Dr John Bates of Apama, cofounder of one of the earliest vendors in the CEP space, gave a very nice keynote presentation at DEBS. Apama’s view on CEP market trends include things like location-aware telco services such as real-time dating (!), transport and logistics, etc. In particular John predicted:

  • the rise of event-driven business rules, tracking anything on the planet
  • federated services and the agile “enterprise nervous system”, including event rules in the cloud(s), in IT Architecture
  • the demise of the specialist “EP”/”CEP” market with its replacement by “Event Driven BPM” covering rules, events and BPM as well as industry apps embedding event processing.

One automatically respects speakers when they politely reference their industry competitors - for example John gave due credit to TIBCO for pushing event processing in market areas beyond Capital Markets, as well as rule-engine-based event processing. And there was nothing in John’s presentation we could disagree (much) with. Except maybe the need for that CEP-driven dating thing:)

[Disclaimer: Apama is a competitor to TIBCO BusinessEvents in the CEP market].

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Jul 06 2009

CEP, BPM, and SOA on YouTube

Tibco’s Jacky Yap has posted a nice YouTube video of CEP-BPM-SOA interaction. Enjoy!

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Jun 04 2009

Hi Ho Silver, Away!

And with that, TIBCO’s newest offering, Silver is off and running. 

Announced yesterday at the NOWonline show, it seems to be getting a good bit of attention in the press, analyst and blogosphere communities.  eBizQ picked up on the announcement and commented on its use of CEP in the automation of cloud-app-balancing. As for me, my head is a bit cloudy at the moment, from all the fuss.

So what is Silver, and what does it have to do with CEP? 

Everything. 

TIBCO Silver is new software infrastructure for “cloud” computing.  A “Silver” lining for the clouds you might say. 

And why is this important for CEP? 

Because it’s an infrastructure product that embeds a CEP engine in order to solve problems related to governance (managed access, security, privacy and adherence to regulations), and scalability (uses SLAs to automatically scale up / or down as needed).  The kicker is that it’s automatic, so both the governance and the scaling is accomplished inherently through embedded monitoring, management and event-decision-action rules rather than manual intervention and programming -which AFAIK, is an achilles heel for current cloud products being introduced. 

This should be an interesting announcement for developers of different types of Business2Consumer or Consumer2Consumer apps that are likely to vary widely in resource requirements. The embedded governance allows for various levels of authorization, authentication and encryption policies to be dynamically configured. This is important because some services should be open to everyone and some services, well, just shouldn’t.

As in most cloud architectures, and not counting those who simply put the cloud moniker in front of their latest software product, there is no software to install or hardware to procure or provision, which reduces the barrier to develop and deploy rapid IT solutions (whether that’s infrastructure, platform or applications)

TIBCO Silver is currently in Beta. It will be interesting to see the deployments when they start rolling out.

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